Payment
Frontline Topics
- Embedded Finance
- The provision of seamless payment functions for various services, and what the platforms providing them should aim for
- Payment Experiences in Virtual Spaces
- The next generation of payments in the metaverse and other virtual spaces How payment technology can support the convergence of real and virtual spaces, mainly virtual currencies.
Issues
- Disruptive Payment innovations
- How should existing payment providers think about new services (e.g. BNPL) targeting Gen Z, and what they should do about them?
- Pursuing CX
- Pursuing an optimal customer experience within the increasing confines of Super-app ecosystems
- Predicting Consumer Behavior
- How can consumer behavior be predicted from payment data?
- The Evolution of B2B Payments
- Which types of solutions should be provided to counteract the efficiency problems of traditional payment operations?
- The Sophistication of Credit Checks
- How should credit be defined and realized as deregulation and technological advances diversify credit screening methods?
- Advancement of Authentication/Fraud Detection
- How can the increasingly complex and diverse fraudulent use/money laundering be prevented? And how should fraud detection methods be improved?
Cases
- Digital -New Business-
- Launch of Mobile Payment Service
Launching a payment service that will help acquire a blue-chip customer base in the future by capturing the younger generation of smartphone users at early stages
- Digital –Customer Experience-
- Improvement of the Credit Card Application Experience
Revision of Premier Card measures, loyalty point-related measures, and card app to acquire new users and improve utilization
- Digital –Marketing-
- Marketing Leveraging Payment Data
Planning and execution of measures to acquire new card members and promote sales of financial products to increase fee income through sales promotion measures based on payment data
- Strategy -Marketing-
- Developing a LTV Growth Strategy
Development of concrete measures to promote the use of payments by installments, revolving credit, and cash advances, as well as to make the card customers’ main card by leveraging the client’s ecosystem
- Operation -BPR-
- BPR Through Business Process Automation
PoC verification and preparation for product launch with the objective to reduce costs by automating operations using digital tools
- IT –Project Management-
- Construction of Business-Critical System
Management of core credit system integration projects and establishment of a risk management framework
