Breaking away from “insourcing” will bring about business transformation in the life insurance industry
- 2023.2
Breaking away from “insourcing” will bring about business transformation in the life insurance industry
- 2023.2
“Insourcing”, which used to be a proud characteristic of Japanese companies, is nowadays said to be an impediment to innovation. This paper discusses the need to move away from insourcing in Japan and proposes models for moving away from insourcing, focusing on the life insurance industry. The two approaches of mutually beneficial cooperation and complementary cooperation will provide hints for business transformation in all industries.
