Cases

We were exploring new forms of facility management utilizing the latest IoT technology. We were anticipating technological advancements and developing concrete action plans based on these predictions.

We were considering entering the smart building solutions business to create new added value in the new normal era. Focused on analyzing customers and competitors to derive winning strategies.

By bundling and centrally managing multiple building facilities, we aimed to optimize power usage and reduce electricity bills. In addition, we had developed a plan for entering the demand response business, which involves trading with the electricity market.

In the construction industry, where labor shortages are becoming increasingly severe, improving work efficiency through DX is urgent. Drawing on the latest examples from industries facing similar challenges, such as oil plants and public infrastructure, as well as trends in building construction, we developed use cases aimed at enhancing work efficiency from a mid-to-long term perspective. Incorporated these use cases into a roadmap, identified tipping points in technological evolution, and defined triggers for implementing these mid-to-long term use cases.

We considered methodologies for calculating Scope 3 GHG (greenhouse gas) emissions and established calculation methods compliant with the GHG Protocol and ISO standards. This contributed to identifying and reducing emission sources throughout the company's value chain.

We collected and analyzed a wide range of advanced examples of low-carbon urban development. Formulated a vision for sustainable urban areas and organized policies for their development.

We drafted policies to promote open innovation and designed schemes for Japanese companies based on overseas case studies. Additionally, proposed new government systems.

We supported a private company tasked with managing government benefit operations in response to the pandemic. Led the urgent setup of operations, including process establishment and conflict resolution.

We forecasted the timeline and extent of the spread of power supply combining renewable energy and storage batteries and formulated a corresponding strategy. In particular, we conducted an in-depth analysis of the Southeast Asian strategy.

There are players currently developing innovative control methods for electronic control units that manage automobile drives. We were defining a partnership model to accelerate practical application and advancing partnership negotiations.

In conjunction with the system renewal, we introduced DevOps methods, eliminating the barriers between operations and development, and achieving efficient operation, development, and a speedy improvement cycle.

We launched a payment service aimed at attracting young people from the smartphone generation early on, thereby securing loyal customers in the future.

We supported a major bank in adopting cloud services, achieving improved operational efficiency and security. We enhanced the company-wide cloud usage and strengthened competitiveness through the operation and improvement of the CCoE organization.

We developed and promoted specific measures to realize the next generation of sales offices. This included designing business workflows and customer pathways, as well as refining store expansion plans.

We considered a solutions business to assess the potential for improving ESG scores along the value chain of corporate activities.

We supported collaboration negotiations with a Silicon Valley startup to implement AI in administrative areas. This included conducting research, developing negotiation strategies, devising negotiation points, and supporting the actual negotiations in the U.S.

The Indian home appliance market is competitive due to its size and low entry barriers, and it is a key market for predicting future global trends. We derived three main scenarios for entering the Indian market.

We utilized rapidly evolving generative AI for system maintenance and operation. Based on a survey of leading companies' activities, we formulated a plan for the client to implement generative AI. We promoted requirement definition and the selection and implementation of products in areas such as coding support and maintenance and operation ticket management. We completed system integration for custom development and achieved a 15-20% reduction in labor required for maintenance and operation.

We formulated a vision and roadmap for the smart factory of the future. This involved conducting technology trend research and estimating the effects of using AI, IoT, and other technologies.

Starting with human-caused issues in SI operations, we defined operational rules aimed at improving quality. In addition to formulating the rules, we supported the client organization in embedding these operations.

We categorized recurring business models and mapped all of the client's businesses. Examined the applicability of digital transformation.

As a countermeasure to the decline of existing businesses, we planned to launch a new DX business overseas. Based on insights obtained through detailed market research, we executed the development of a business model backed by a solid strategy.

Following a carve-out through M&A, the client aimed to exit the core retail business system from its hosting environment. From the perspective of QCD—such as stable system operation, total costs including operations, and synchronization with the carve-out schedule—we chose modernization through rehosting as the exit strategy. In the retail industry, where even brief system downtime is unacceptable, we developed a detailed migration plan and completed the migration without issues. The transition to an open environment also contributed to reducing operational costs.

We aimed to integrate the IT infrastructure into a global system to align domestic business processes with global standards. To achieve this integration while reducing costs, we engaged overseas vendors for project planning and execution. Under our leadership, successfully standardized infrastructure at over 100 locations. In addition to leading the project, provided high-value-added services through technical consultation.

The client’s mission-critical systems, including the mainframe, were built and operated on-premise, with subsystems configured for each business unit. To renew the mission-critical system, we first promoted cloud migration and the elimination of the mainframe. As a quality assurance measure, established a comparison test environment utilizing cloud characteristics and conducted rigorous testing to ensure stable cloud migration. Subsequently, reorganized the system into microservices for each business operation and renewed the mission-critical system. By leveraging different clouds according to their characteristics, achieved a multi-cloud approach.

We supported the growth strategy of a client operating one of the largest food delivery services in Japan. With over 100,000 affiliated stores across all 47 prefectures, we were responsible for planning and implementing new services and functions amid intensifying competition. Measures based on the growth strategy included renewing the website and smartphone app serving as the food delivery platform and displaying delivery status on a map. We provided extensive support from the planning and concept stage to the implementation stage, helping the client enhance market competitiveness and achieve sustainable growth.

Utilizing the data management platform, we planned data marketing strategies that expanded the range of data used. Also developed marketing scenarios and promoted the implementation of the system.

Supported the product development of a quick commerce service, which was the top DX initiative for a major domestic retail chain. We were responsible for ideation of feature expansion aimed at improving product-market fit and scaling up nationwide, as well as managing development during the implementation phase. Additionally, introduced agile development methodology to quickly incorporate customer needs into the product for UI/UX improvements. Formulated the structure, process, and rules for parallel development with existing processes and provided support to the product owner.

Explored new business opportunities utilizing the facilities and environment of the space station. Involved potential partner companies and developed business ideas in a workshop format. Several ideas progressed to detailed consideration.

We supported the development of a customer data infrastructure to provide high-quality services at all touchpoints before and after travel. By synergizing with the client's corporate culture, which focuses on the customer perspective, we created moving experiences for customers.