
National Strategy for Expanding Space Business
To expand Japan's space business with a focus on space exploration, we formulated a future vision and effective measures to encourage the participation of private companies in realizing this vision.
In this era of rising geopolitical risks, public-private cooperation is required to maintain people's safety against complex and unpredictable security risks. National defense is also an important aspect of the space industry, which has been rapidly gaining attention in recent years. However, space is filled with even more far-reaching possibilities for the future of humanity. In a broad sense, space will become the main battlefield in the medium term. Competition between nations and companies, as well as the sophistication of their strategies and the competition to execute them, will heat up.
National Strategy for Expanding Space Business
To expand Japan's space business with a focus on space exploration, we formulated a future vision and effective measures to encourage the participation of private companies in realizing this vision.
Creating Moving Experiences Using Customer Data
We supported the development of a customer data infrastructure to provide high-quality services at all touchpoints before and after travel. By synergizing with the client's corporate culture, which focuses on the customer perspective, we created moving experiences for customers.
New Business Planning at JAXA
Explored new business opportunities utilizing the facilities and environment of the space station. Involved potential partner companies and developed business ideas in a workshop format. Several ideas progressed to detailed consideration.
Renewal of Research and Development Support System at Acquisition, Technology & Logistics Agency
We modernized the research and development support systems across 14 locations nationwide simultaneously. We quickly built consensus with various stakeholders and completed the project in less time than initially planned. This contributed to national defense, where every moment is critical.
Enhancing Airport Service Customer Experience
We quantified the revenue impact of service quality. Proposed digital measures to enhance areas causing revenue decline and validated the effectiveness of these measures through surveys and other methods, translating them into a concrete vision of CX.
Advances in Airline Digital Marketing
Utilizing the data management platform, we planned data marketing strategies that expanded the range of data used. Also developed marketing scenarios and promoted the implementation of the system.