Banks
Frontline Topics
- Merging and cooperating with non-financial areas
- Collaboration with non-financial businesses based on the provision of a new form of financial platform and the creation of a new revenue model through such collaboration.
- Transformation
- Reforming cost structure through drastic efficiency improvements in existing business areas and approaching new customer through digital channels.
Issues
- Digital transformation
- How to establish a new business model utilizing B2B2X type financial services, including embedded finance.
- Digital integration
- How to make existing stores and operation centers more efficient and promote cost structure reforms through the digital technology.
- Sustainability
- How to establish governance appropriate for a global bank to contribute to the realization of a sustainable society as a part of management strategies.
- Business architecture
- How to change existing architecture to ensure business flexibility and agility.
- Talent management
- How to fill the resource gap caused by efficiency gains in existing areas and increased demand in new areas (reallocation, training, hiring).
Cases
- Strategy - New Business -
- Launching an asset management platform
In preparation for the launch of the business, we promoted the materialization of the business model and implementation plan, and conducted negotiation with potential business partners, and business and system requirements organization.
- Digital - Operation DX -
- Executing DX in operation centers
We collaborated with front-office divisions to conduct surveys and planned measures cross-sectionally to reduce workload at administrative centers through digital technology.
- Digital - DX Leadership -
- Defining strategies for developing project managers
We defined the essential requirements for project managers to accelerate digital integration, and defining strategies for developing project managers
- Operation - Future Branch -
- Desiging and launching next-generation branches
We developed and promoted specific measures to realize next-generation branches, designed work flow and customer leads, and refined store deployment plans, etc.
- Technology - Cyber Security -
- Designing cyber security management structure
Identified issues from organizational, operational, and IT perspectives based on the countermeasure items required by the Financial Services Agency, and promoted enhanced cybersecurity measures.
- Sustainability - Digital PF -
- Implementing a GHG monitoring platform
We promoted the introduction of the latest digital platform from a US startup in order to enhance and streamline GHG emission calculation and disclosure work.